1. Introduction
torremolinoscityguide.com (the “Website”) is operated by Creato Media, Van Zeggelenplein 172, 2032 KG Haarlem, The Netherlands (“we”, “our”, “us”).
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your Personal Data when you visit or interact with the Website.
2. Data Controller
Creato Media is the data controller responsible for the processing of your Personal Data under the EU General Data Protection Regulation (“GDPR”) and other applicable privacy laws. You can contact us at info@torremolinoscityguide.com.
3. Personal Data We Collect
| Category | Typical Examples | When Collected |
|---|---|---|
| Identification | Name, username, social‑media handle | Contact forms, newsletter sign‑up, account creation |
| Contact details | Email address, telephone number | Same as above |
| Location & device data | IP address, browser type, OS, language | Automatic when you browse the Website |
| Usage data | Pages viewed, time spent, referring URLs, clicks | Automatic via cookies & analytics tools |
| Preference data | Saved itineraries, favourited venues | When you use site features that allow saving content |
We do not knowingly collect special categories of Personal Data (e.g. health, race, religion) or data from children under 16. If you believe a child has provided us with Personal Data, please contact us and we will delete it.
4. How We Use Your Data
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Provide and maintain the Website and its features | Art 6 (1)(b) – contract (or steps prior to contract) |
| Respond to enquiries, comments or support requests | Art 6 (1)(f) – legitimate interest in customer service |
| Send newsletters or marketing (with opt‑in) | Art 6 (1)(a) – consent |
| Improve content, functionality and security via analytics | Art 6 (1)(f) – legitimate interest in running our business |
| Comply with legal obligations (e.g. accounting, tax) | Art 6 (1)(c) – legal obligation |
5. Cookies & Similar Technologies
We use cookies, web beacons and comparable tracking technologies to:
- remember your preferences;
- perform analytics (e.g. Google Analytics);
- deliver personalised content or ads.
Where required, we request your consent via our cookie banner. You can adjust your browser settings or the banner settings at any time. For detailed information, see our separate Cookie Notice.
6. Sharing Your Personal Data
We only share your Personal Data:
- Service providers (hosting, analytics, email delivery) under written data‑processing agreements;
- Legal or regulatory bodies when required by law or to protect our rights;
- Successors in the event of a merger, acquisition or asset sale (with appropriate safeguards).
We do not sell or rent your Personal Data to third parties.
7. International Transfers
Some providers are located outside the European Economic Area (“EEA”). Where data is transferred internationally, we rely on:
- an adequacy decision by the European Commission; or
- Standard Contractual Clauses (“SCCs”) or other lawful transfer mechanisms, plus supplementary measures where necessary.
8. Data Retention
We retain Personal Data only as long as necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (e.g. tax regulations). Analytics data is typically retained for 26 months, after which it is deleted or anonymised.
9. Your Rights (GDPR)
You have the right to:
- Access your Personal Data;
- Rectify inaccurate or incomplete data;
- Erase your data (“right to be forgotten”);
- Restrict or object to processing;
- Data portability;
- Withdraw consent at any time (without affecting prior processing);
- Lodge a complaint with your local supervisory authority (in The Netherlands: Autoriteit Persoonsgegevens).
To exercise your rights, email info@torremolinoscityguide.com. We may need to verify your identity before responding.
10. Security
We implement appropriate technical and organisational measures to protect Personal Data, including encryption in transit (TLS), strong access controls, regular software updates and staff training. However, no Internet transmission or storage system is 100 % secure; we cannot guarantee absolute security.
11. Third‑Party Links
The Website may contain links to external sites or embedded content (e.g. social‑media widgets). We are not responsible for the privacy practices or content of those third parties. We encourage you to read their privacy notices.
12. Changes to This Policy
We may update this Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Material changes will be highlighted or communicated to you by reasonable means.
13. Contact Us
Questions, comments or requests regarding this Privacy Policy?
Email: info@torremolinoscityguide.com
Post: Creato Media, Van Zeggelenplein 172, 2032 KG Haarlem, The Netherlands
By continuing to use torremolinoscityguide.com, you acknowledge that you have read and understood this Privacy Policy.